Privacy Policy
At Michaels Entertainment, we are committed to protecting the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data.
Information We Collect
1. Website Visitors:
* We may collect non-personally identifiable information, such as your IP address, browser type, and referring website, to analyze traffic and improve the user experience.
* We use Google Analytics for this purpose. For more information about how Google Analytics collects and processes data, visit Google’s Privacy Policy.
2. Contact Form Submissions:
* When you contact us via our website, we collect your name, email address, and any other information you provide to respond to your inquiry.
3. SMS Communication:
* If you opt into our SMS messaging service, we collect your mobile phone number and any information you provide during the sign-up process.
4. Cookies:
* Our website uses cookies to collect information about your preferences and improve your experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some functionality.
How We Use Your Information
1. General Use:
* To analyze website traffic, improve user experience, and respond to inquiries.
* To provide and improve our services, promotions, and communications.
2. SMS Messaging:
* To communicate with those who have inquired and opted into texting related to Michaels Entertainment.
* Messaging frequency may vary. Message and data rates may apply.
3. Legal Compliance:
* To comply with legal obligations and protect our rights.
Disclosure of Information
1. Third-Party Providers:
* Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.
* We share data with service providers only as necessary to facilitate the services you request, such as our SMS messaging platform.
* For SMS services, we use RingCentral. You can review their privacy policy at https://www.ringcentral.com/legal/last-update-july-29-2024/privacy-notice.html
2. Legal Requirements:
* We may disclose your information if required to do so by law or to protect our legal rights.
Your Rights
1. Opting Out of SMS Communications:
* You can opt out at any time by replying STOP to any SMS message. Once unsubscribed, your mobile number will be removed from our system within 24 hours. For assistance, text HELP or visit our website at www.michaelsentertainment.com.
2. Requesting Data Deletion:
* You may request the deletion of your personal data by contacting us at events@michaelsentertainment.com.
3. Managing Cookies:
* Adjust your browser settings to accept or reject cookies. Note that disabling cookies may impact your experience on our website.
Data Security
We take the protection of your data seriously and implement secure servers, encryption, and firewalls to safeguard your information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
SMS Privacy Policy
Michaels Entertainment is dedicated to maintaining the privacy of our SMS subscribers. By opting into our SMS services, you agree to the following terms:
1. Data Collection:
* We collect your name and mobile number for the sole purpose of delivering SMS communications.
2. Data Usage:
* Your information is used to send updates, promotions, and event reminders.
* Message and data rates may apply based on your carrier.
3. Data Sharing:
* Your information is shared only with our SMS service provider RingCentral to enable message delivery. Their privacy policy can be found at https://www.ringcentral.com/legal/last-update-july-29-2024/privacy-notice.html.
4. Opt-Out:
* To unsubscribe, reply STOP to any SMS. Your data will be removed from our system within 24 hours.
5. Frequency of Messages:
* Message frequency is 1 per week at most, unless replying to you in conversation.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Your continued use of our website or SMS services constitutes acceptance of any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: events@michaelsentertainment.com Phone: 248-883-3338
We are committed to protecting your privacy and will respond promptly to your inquiries.
SMS Terms & Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Michaels Entertainment, you may receive messages related to the following
When clients or potential clients message us we will message them back. We will use SMS to communicate directly with our clients by providing them with updates on their scheduled events and pricing information after they inquire.
We will use SMS to communicate directly between employees to discuss scheduled events, project plans, and client requests.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Michaels Entertainment on Tuesday 2-5-2025 at 4pm. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS messages per week related to your appointments/billing, etc..
Example:
“Message frequency may vary. You may receive up to 1 SMS message per week regarding your appointments or account status.”
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Michaels Entertainment in the following ways:
By opting into SMS when submitting an online form.
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at events@michaelsentertainment.com.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy at https://michaelsentertainment.com/privacy-policy/
•Message frequency may vary
